Details

Gucci

Delivery & Returns

White Glove Delivery

Experience the elegance of our White Glove Delivery, available across the UAE. Your luxury watches, designer bags, and premium footwear are carefully delivered to your room of choice by appointment. Each item is gently unpacked, inspected, and the packaging is removed and responsibly recycled — ensuring a seamless, stress-free experience from purchase to presentation.

White Glove Delivery is available by appointment. Fees vary by location and order value. Not offered in all remote areas.

Flat Rate Shipping

Enjoy the convenience of Flat Rate Shipping on all eligible items across the UAE. Whether you're ordering one piece or several, a single fixed delivery fee per address makes your checkout simple and predictable.

Orders ship once all items are ready. Delivery fees vary based on location and total order value.

7-Day Exchange Policy

We offer a 7-day exchange window on eligible items to ensure your complete satisfaction. If you'd like to exchange a product, simply contact us within 7 days of receiving your order.

Refunds are not offered. Exchanges are subject to item availability and product condition. Items must be unworn, in original packaging, and final sale or personalized items are not eligible for exchange.